Privacy Policy
This Privacy Policy explains how Ref'd Up collects, uses, stores, and protects personal information when you use the app.
Ref'd Up is provided by Paul Hannah in the United Kingdom.
Last updated: 8 March 2026
1. Information we may collect
- Account information you provide, such as email address, username, display name, or handle.
- User-generated content such as comments, replies, ratings, reports, SuperChats, or similar in-app submissions.
- Technical and usage information needed to operate the app, such as device-related information, crash data, analytics, or log data.
- Purchase-related information required to manage in-app tokens or entitlements. Payment card details are processed by Apple and are not received directly by Ref'd Up.
2. How your information is used
- To create and manage your account.
- To provide app features, including discussion, voting, commenting, moderation, and token-based features.
- To review reports, moderate abusive or offensive content, and help keep the community safe.
- To troubleshoot bugs, improve app stability, and maintain app performance.
- To comply with legal obligations and protect the app, users, and community from misuse or abuse.
3. How information may be stored and processed
Information submitted through Ref'd Up may be stored and processed using third-party service providers that help operate the app, such as authentication, database, hosting, analytics, crash reporting, or payment platforms.
These providers may process data on behalf of Ref'd Up only as needed to provide their services.
4. User-generated content
Comments and other content you post in Ref'd Up may be visible to other users within the app. Please avoid sharing information you do not want others to see.
Reported content may be reviewed for moderation, safety, and compliance purposes.
5. In-app purchases and tokens
Ref'd Up may offer digital items, tokens, or features through Apple’s in-app purchase system. Transactions are handled by Apple. Ref'd Up does not receive your full payment card information.
6. Data retention
Personal information is kept only for as long as reasonably necessary to provide the app, operate accounts, maintain records, resolve disputes, investigate abuse, comply with legal obligations, or enforce policies.
7. Your choices and rights
You may contact Ref'd Up about your personal information, privacy questions, or support requests at paulhannah@live.com.
If Ref'd Up supports in-app account creation, account deletion should also be available from within the app. If you have difficulty accessing that feature, you may contact support.
8. Children
Ref'd Up is not intended for children under the minimum age required by applicable law or platform rules.
9. Security
Reasonable measures are used to help protect information, but no internet-based service can guarantee absolute security.
10. Changes to this policy
This Privacy Policy may be updated from time to time. Continued use of the app after an update means the updated policy will apply.
11. Contact
If you have any questions about this Privacy Policy, please contact:
Paul Hannah
Email: paulhannah@live.com
United Kingdom